Originally posted by Wandra:
And for my Rio trip (it needs a name, I should pick an acronym for myself!), there are no excursions available yet at all, whereas there are excursions listed in the normal place when I hunt for the trip.
I think the Already Booked section is only for booking excursions and reservations, at least at this point -- so you can't see your excursions there because your cruise is more than 120 days away. Or maybe excursions
will be viewable there, but they just haven't gotten to loading the data for December cruises yet.
I'm hoping in the future they'll bring together the different parts of their customer information systems so we'll be able to use a single sign-on to see our booked cruises, our booked excursions and restaurant reservations, our Seven Seas Society history, our guest information, etc. Right now, these all seem to be pieces of different systems. (I just found that the Already Booked site only lets me download a PDF Guest Information form for passport information, and yet the form says the information may be entered on the web site! It can't, at least currently.) Hopefully what's available today is simply phase one of an ongoing project to improve customer interaction on the web site, because what's there now is pretty far from state of the art. (But at least we can pre-book excursions! Or
some of us can.)
-- Eric