Let me respond to the three questions raised so far.
cruseluv, L'Etoile was open for the rest of the trip.
ChatKat, yes, Phillipe was hotel director.
dolebluger, I didn't state the name of the group because doing so is prohibited by LCT. Actually, the group itself did nothing wrong. They behaved just like any group would. They were young, spirited type A professionals being rewarded for exceeding goals. Like you, I wonder if Grand Circle leaned on Radisson and insisted that their group be given priority treatment. But I know none of the facts that prompted this situation and unless Radisson makes some kind of a statement I suspect we never will.