Fred and Pat,

First, Marc and I really enjoyed meeting and getting to know you both on PIP. We are looking forward to seeing you again for ROAR.

I was sad :( to hear about your dinner on Saturday. My first thought was "Boy I am glad Marc wasn't there" :eek: He would have been livid. The tender incident too is inexusable. I would have stormed the ship (ok...tender) too. There is no way I would have not been on that return tender. I hope that RSSC responds to your complaint and you get the resolution you feel you deserve.

That said.... I have to say that some of the commetns here really bother me.

Some one should be fired???

We'll take our business elsewhere???

Personally it would take a lot more than this for me to stop crusing RSSC. I've been on cruises with them where things didn't go right too, (two examples come to mind both of which RSSC handled very well when we let them know we were unhaooy) but to feel that someone should be fired for the handling of 1 meal out of 21 (for the week) is a bit strong. It didn't happen twice so it would seem that the staff understood that there was a problem with how things were handled. I know too, that RSSC reads these boards and it is important to me that they also hear those of us who aren't going to let two incidents ruin the goodwill that they have with us. Mistakes happen. If I was fired for each of mine, I'd be living in a cardboard box and only dreaming of cruising instead of actually doing it.