Patrick:
I think you and Fred were easier on the crew than I ever would have been that first night. I would have gone storming into L'Etoille and demanded to be served. Either that, or serve from Apicius menu. I would not have sat for the poor food nor the humiliation of being treated like second class citizens.
Of course, think of how the other's felt when we walked down the stairs into Apicius during PiP. :D
As for the transfers, we had the same deal. There was four of us at 0540 and the group (I won't mention the group's name but will say squirrel head was there) scheduled for 0600. At first, they said our transportation didn't show and that we would travel at 0600. First, I didn't like losing 20 minutes of sleep and second I was concerned about the lines. Luckily, the cab showed up and took the four of us to airport without a stop. We were well ahead of the group.
I would strongly complain regarding your transfers. Radisson needs to know when one of their companies they hire has screwed up. This has happened to us twice on shore excursions and Radisson has made us whole.