Just talked to my friend that hasn't sailed with RSSC in 4 years & never plans to sail again. She is just more of a land traveler. Nothing against RSSC. Got the Thanksgiving card - not at my house. Got a brochure today about some Panama Canal special - not at my house.
But I think what happened on PG is the worst yet.
I agree: the new computer, computer problems or computer glitch excuses are getting very old. But they are still filling up the ships so why care until business drops?
When they let Janet go, these brochure, communication issues went from just bad to horrible.
Just my 2 cents.