it seems clear to me that this letter thing is somewhat subjective. We received the PG presidents thing, then 2 days later some specials for the Baltic. No tier letter, and sometimes nothing for months. i wonder how they determine what to mail to whom? Obviously, the PG thing worked out perfectly, we would have NEVER found that on the website. Frankly were not looking for anything as we just moved. The letter alone got us to call Ngaire just as she was heading out.
Cindy