I understand all of these concerns. I just wanted to provide another data point. I have gotten two 2006 Cruise Atlases and two 2006 Antarctica brochures. I get multiple Radisson emails as they have two different email addresses for me. I got both letters (although the recent one was addressed to Arlene) that have been mentioned here. I have not received Inspirations in many months; probably because they haven't published one.

I am sorry to hear that Mark Conroy's email address no longer works (though I never tried to send any email to him). Here is a phone number in Ft Lauderdale for Sales Management that might be useful (I don't know if it is a public number but I didn't get it from B&K):

800-477-7500 x600

Nobody is perfect; no company is perfect. I also think Radisson (er, Regent) knows that they have not been doing good on the PR front with respect to SSS.

Hopefully, their databases and communications will improve. I am just waiting for those tiers to be announced.
:mad: