Cindy, I couldn't agree with you more.

I called this morning and was on hold for 12 minutes. One of the announcements I listened to said that if we signed up on line, we'd get a news letter with information - I suppose about "deals", etc but since I've never seen one, I don't really know.

I have signed up twice over the past few months for that phantom news letter and have NEVER had one email.

What is surprising is that Mark's area of expertize is marketing.

Peggy