Wow...
This needs to be addressed at Corporate...otherwise, they will not know how the transition with Grand Circle is going. Grand circle will continue to have this happen until RSSC, armed with customer experiences that are less than RSSC standard, leans in on them.
Perhaps travel cannot prevent bigotry, but by demonstrating that all peoples cry, laugh, eat, worry, and die, it can introduce the idea that if we try and understand each other, we may even become friends ~~M. Angelou~~
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