Ngaire:
If one of my posts above appears to ask for the name of the group, that was a mistake on my part as I have no desire to know. What I REALLY wanted to know (and still do) is if the "group" was booked by RSSC or by GCT, and whether the decisions concerning the mishandling of the non-group guests were made by RSSC or GCT. I suspect (and want to believe) that it was GCT. Do you have any info on this?
Thanks,
Richard