Originally posted by Kathleen:
, to be served a buffet while a charter group gets full service, is absolutely inexcusable. I've never even heard of the "mass market" lines doing that. Kathy
Actually, Kathy, Holland America did this to us and told us they were doing it when we could not get late seating on a cruise in 2003. We were to be restricted to early seating and the entertainment would be changed because the group had their own. And we were paying full price and not in "steerage" either. Needless to say, they are off our list of cruiselines.
When I had a problem with ground transfers last year, RSSC went out of their way to make things right for us. i am sure they will do that for those who voice displeasure.
