Pat -

What a horrible experience. When the staff said the decision was made at "Corporate", do you think they meant RSSC or GCT?

At RSSC prices, to be served a buffet while a charter group gets full service, is absolutely inexcusable. I've never even heard of the "mass market" lines doing that. And good for all the passengers who stormed the tender on the way back. How absurd to even suggest taking a tender back empty in an effort to hurry to accomodate a specific group.

If you and Fred don't receive an acceptable response, it might be worth asking Ngaire to contact them on your behalf. Although you and Fred have been great RSSC passengers, Brown and Keene means a LOT of dollars to RSSC. I'm sure they would not ignore a correspondence from Ngaire.


Kathy