Regent is in a no win situation.

While some people may not have had direct costs, they did have indirect expenses. While we all agree it is nice to get a bonus day onboard, and for most it was spent with some time dealing with the situation. Some people were truly afraid with the high winds and earthquake type movements of the ship.

Those who did not have their own computers spent a great deal of time in line at club.com. Getting an outside line to make phone calls took time away from some of the fun activities.

There was never any kind of onboard offer to see what passengers needed. They were just told to wait. Those who were proactive were able to work things out. People are out vacation days, funds for babysitters, dog sitter,airport parking and non refundable transportation costs such as changing of airline tickets not booked by RSSC. and telephone expenses.

The final result will be interesting.