Reimbursement for expenses.
Normally the procedure is to claim on insurance and then whatever is not covered send that into Regent. I was asked to pass along that if anyone is sending in a letter for reimbursement for costs associated with the situation to please also send in receipts.

Other Compensation
I am sure that some solution will be reached but the wheels of Corporations move slowly. Please be patient and give Regent time to react to the situation.