Wow! Kathy & Tom, you are right on the money. Great posts. I would only add that I don't think Regent is at all surprised by the responses we are seeing on the message boards. They knew there would be considerable angst among their smoking clients. They knew they would get some cancellations. And they knew the long-term benefits that accrue from this policy change would out weigh any temporary losses. Regent gave the vast majority of it's current and future clients one more excellent reason to book with them.

Patrick