I am back now. I sent in a LONG list of questions to Regent before I went to bed last night. Hope to get answers today.
LOTS of questions need to be addressed on the offer for those on October 3 and October 17. Confirmation of many issues, air, categories multiple things that need to be clear for everyone.
Plus specific situations that vary from person to person such as the cruise credits mentioned above. I know these issues and I know the questions I will be in touch once I have answers.
I hope that I can get most of the answers THEN I will send out the Regent offer with clarification so the majority will have most of your questions answered. HOPEFULLY TODAY but it may be TOMORROW.
INSURANCE ISSUES
Had emails on this issue this morning and I will address that on my email on the offer but thought I would post this here now.
Any expenses you want to claim from Regent that can be covered by insurance the standard response from Regent is for you to contact and claim with your insurance company FIRST. Trip interruption is covered by the insurance companies so you need to call and start those claims. If the expenses are NOT covered then you can send in to Regent to consider your situation and show that the insurance would not honor your claim.
Wait until the dust settles on the offer so you know what you are going to do first, and start the claims with your insurance company. If you want to contact Regent please do not send your email or letters to Mark Conroy. He will simply pass them onto the correct person to deal with and this person is Mr. Gair O'Neill. It is far better to go direct to Gair O'Neill. GOneill@rssc.com
I will be getting all this done as fast as possible and will be assisting those with issues such as Joanna and others with their return air -anyone else with problems I do not know about yet email me. Be back to you all by email.