Chatcat Kathy - we did our own air because we stopped in Vienna. Regent's cancellation announcement clearly stated that all would be rebooked in the same class of service. If you had Regent air you didn't need to do anything; if you had independent air they requested that you fill out a form with your destination and bring them your air itinerary which they copied. I trotted right down to Reception as we received the form from our stewardess literally as the announcement was being made; I had to have been one of the first to submit it.

Our air itinerary clearly showed we were in Business/First all the way home and most people who had independent arrangements, including those on mileage tickets, were booked in the same class of service. They dropped the ball with us.

I am assuming a full refund includes our air since surely those who booked everything through Regent will get that refunded.

The Air France check in counter was a zoo on Wednesday. There were multiple problems at the counter with agents threatening to call the police and people storming away - not sure why - maybe they were being hit up with baggage fees? It took forever to check our bags in.

After trying to check in at one kiosk I got all the way through the process but nothing printed. Tried again, but forgot to press English, so I repeated the process with French instructions... Finally used a 2nd kiosk, which worked, and was able to change our middle seats to aisle seats on the Salt Lake City flight and get boarding passes. Then the person next to me was a no show so we were able to sit together for 11 1/2 hours at least.

Anna B - Kathy - I saw in the news that the air controllers were striking in the afternoon, but hoped everyone leaving today would be gone in the morning. Regent should have picked up on that - I'm surprised they could even book the 3:00 PM flight. Have a safe trip home.