Leslie - Some of the problem at the Air France check-in counter could be related to the 50 pound limit on checked bags that Marc posted about a few weeks ago. We were very fortunate to check-in at the Elite counter (which we have the right to as Delta Platinums) since the agent even put us in "business" even though Regent ticketed that segment in coach (Y) - perhaps the flight was oversold and it was really an operational upgrade. I really feel bad for you & Brad being in coach all the way from Paris to Salt Lake. When we handed our form to the Cruise Consultant she just marked Delta & Business on the form didn't really look at or made a copy of our tickets. When the Cruise Director called to let us know of the arrangement, she just confirmed that we had originally booked in Business - although I do have a complaint about her since I said that the arrangemnents should be fine but I will need to speak with Mark about it - she said "it will have to be fine - we're not making any changes" which infuriated me some since she should have said something like "please keep in mind that our options to make changes are pretty limited" etc.

Marc - we were granted access to the lounge but the hostess made copies of our boarding passes as well as our DL PM cards so not sure which one got us in.

As to the refund / replacement cruise option - we're not sure what we want to do yet - but we still have the issue of the air ticket which we bought on our own to deal with. I'm hoping (assuming) that Regent will reimburse us for that since the Delta upgradable ticket was a little under $3,000 which is basically the same as Regent air with upgrade that should be refunded in lump sum if one chooses.