I just checked my AMEX statement on line and I haven't received any points yet either. Tom.

We had not received the extra points either so I called AMEX. Joanna thank you so much for the ID number because that made the wait time for them to conclude that I deserved the points. I'm now 25,000 points richer!!

This information below was on the original flyer we sent to everyone about the promotion. I note the ID code that JOanna got was the same as we were told BONUS ID 6469.

However the next numbers were different.

Joanna's BONUS ID # 6469 and Offer ID # S534:0001

We were told Bonus ID: 6469 Offer Code: CAMX MR25

If one does not work try the other.

OUR ORIGINAL INFORMATION
If your card qualifies and the points do not post to your Membership Rewards account, you will need to contact American Express directly as they will not release information to us regarding your credit card or rewards account. As noted above, this is only for American Express Rewards cards only. The American Express contact information provided for this promotion was 800-EXP-EARN Bonus ID: 6469 Offer Code: CAMX MR25 http://www.membershiprewards.com

I just called and used the numbers given by Ngaire and was told he would send a message to the "back office" and they will call me on Tuesday. Don't know why I couldn't get them immediately like Cheron! (Maybe Joanna had the magic password)

was same answer I got first time I called Olivia - second call I told him not to send it to back office to research it himself - took few minutes but he added them needed dates of cruise

Thanks, I thought it was because it was a weekend. Knowing I'll get it sooner or later, may just wait til Tuesday and then call again. Not fun dealing with these things on the phone if you have to wait, wait, wait. Makes me grumpy, and tonight, been dealing with booking CANADA excursions.

Just called AMEX and was successful in getting the points added to our account. Thanks to Joanna and Ngaire, I was armed with all the proper #s and info to make it happen.
:lct:

Amex called me this morning, and my points are now posted. Didn't care much about the attitude of the guy, almost preachy that in the future I should keep track of all ID's etc. So I quipped, "I did, that's what I gave you on the phone Friday night". He also mentioned the waiting game, and I reminded him that 12 weeks was up awhile ago. End result is good, though.

Well good news they are posted bad news some reps are snippy -

Thanks everyone for doing the hard work. Just called, gave the bonus code, points added manually. Took 10 minutes.

Well since CLEO and pre CLEO are both bonus point cruises, and its our first time using our AMEX Plat, I will certainly keep all this good info and keep a close eye on the account to see if they post automatically or not. If not will follow all this good advice. I do note that both our invoices from Regent show the AMES bonus 25,000.

Our FUN points posted. Don't usually have Reward points so not sure what we'll do with them. Any good transfer promos going on with hotels or airlines ?? or maybe we'll just sit tight until the need arises.

we used amex plat points for this trip to SA! transferred them to continental and booked SAA that way. Sometimes it works out! They are good to have, plus you can borrow 60k from American Express if you are short.

Marcie, I like to look at the FlyerTalk AMX forum to keep abreast of what's going on with various AMX programs and MR point promotions:
FlyerTalk AMX

Just as an example, there is once again a promotion whereby one can transfer 50,000 MR points to Delta and not only get 50 percent bonus miles (75,000 total miles), but also 25,000 Medalion Qualification Miles (Elite) status miles. But there are promotions with other airlines also.

------------

Eugene

AMEX MR points can also be transferred to a BA mileage account. As many have recently got the Chase VISA card for the mega miles that is an option to add to the BA Executive club account.

Important information about American Express® Membership Rewards® for OnePass members.

You're receiving this message because we want to keep you informed about upcoming changes to the OnePass program. If you've earned American Express® Membership Rewards® points, you should know that Continental Airlines' participation in the Membership Rewards® points transfer program will end after Sept. 30, 2011. Please keep in mind:

• You can transfer Membership Rewards® points into your OnePass account through Sept. 30, 2011. The opportunity to transfer Membership Rewards® points for reward travel on Continental will no longer be an option after that date.
• Until then, you can convert Membership Rewards® points to OnePass miles, add them to your existing balance and use them at your convenience for reward travel on the world's largest airline network, as well as upgrades, OnePass Online Auction* items and more.

It seems that in the past couple of years, AmEx is losing airlines they were once affiliated with, plus airport lounge privileges they once had. I hope Regent doesn't bail too ?? Otherwise, this card is worthless to us.

Amex Platinum Card.....Have been thinking of canceling it before renewal date but just for the "thrill" of it (not!) have been checking into merits of Continental's Presidential Plus CC. Then I read the following comment on a Blog...wonder if it has any merit:

***just when you thought it was safe to switch.... Continental will be quietly dropping the "Continental Presidential Plus" credit card some time in 2012. Post CON/United merger, the only card you will see are United Mileage Plus* or what ever the NEW* combined program will be called***

Hmmmm......

Jeers! Ray
p.s.: Have a song swirling in my head by the Kingston Trio..
They're rioting in South Africa, there's strife in Iran, what nature doesn't do to us, will be done by our fellow man.........Wow, I need a vacation!!!

Hmmm, I have both the United and CO cards and was going to cancel one before the next annual fee was due. Wonder which one I should keep now? Maybe I should wait to see what happens after the merger.

Ray, that Sept date is also the last day you can use the AMX Platinum for entrance to their President's Club. Since Houston is/was Continental's home, we have 2 clubs in 2 different terminals. Definitely hate to lose that privilege but even with months of trying for a straight answer about what will happen after Sept, no one knows or will give an answer. I haven't asked since Xmas, so maybe they know by now. So many changes in the travel industry it makes my head spin.

It appears that Chase is beginning to confront Amex on the high end travel front. Special cards w/ special perks.

We can only wait & watch to see where this all leads.
But for now, Amex Plat still delivers for us.

Doug

This whole credit card thing drives me nuts! Have been an AMEX cardholder since 1961 (they keep reminding me) and PLAT holder since its inception. I recently noticed that AMEX was charging foreign currency transaction fees. We'll be in the UK for a month in June so went tnrough the process of gettting a Capital One card - I received it just as AMEX eliminated the fee! BTW, the new PLAT program providing free access to 600 airport lounges looks pretty good. One thing more - back in the mists of time, I bought an Eastern airlines lifetime pass to what was then the Ionesphere club (I think) My Lifetime President's club membership survived all of the M&A activity over the years. I paid $300 for the original membership!

Agree that the credit card promotions and changes can drive one nuts. Just went through working with Linda to take advantage of the 25,000 MR points on WINES. It's nice that B&K is so willing and good at handling these promotions.

Yes, the Platinum card added some nice new travel features, including the Priority Pass that you mentioned. However, it seems that for even one guest, there is a charge (I think $27). As you indicated, they also eliminated foreign transactions fees. They added an annual $200 airline fee rebate, for items such as luggage charges, booking fees, etc., once you register a particular airline. And they pay for a Global Entry fee refund for quicker customs clearance. But again, I think this is only for the cardholder. All these, together with the onboard cruise credits (and bonus points for some cruises), help to offset the high annual fee.

I, too, had a relatively inexpensive lifetime membership to an airline club. Unfortunately, it was TWA's!

-------------

Eugene

The Points Guy just started a series of posts about AMEX cards and points, etc.

His recent posts about using BA miles were very informative.

I called AMEX today regarding the 25,000 points for Fun2 - still have not arrived in my account....they are investigating!

I called today. Tried to give me the investigating story. I told them that April 18th was 12 week cutoff. Gave them the numbers in Ngaire's post and within 10 minutes they were posted. Call member services. They were posted while I waited and visible immediately.

Thanks for everyone who did all the legwork.

THANKS!
Using the Bonus codes posted here I was able to get my 25K points after a short phone call. BUT, be careful, at first the lady only put 2500 on my MR account, but when she told me the new total, I pointed out that the welcome spiel had said I already had almost that # of points. She went back, found her error, and corrected it. I don't thing it was a ploy, just a keying error. Now I'm eager to use them on something.

thanks for the reminder - mine still haven't posted, either. I'll get to 'enjoy' another lively conversation with AMEX this morning

Cheers, Anne

Miles have posted! And I have already used them up for my AMA Thanksgiving Cruise.

Thanks to all for posting the necessary information. I used the codes Joanna supplied and Charlene got 'em in the account.

Whew!

Wishing you a much cheerier holiday weekend

Anne

I still haven't received them so I guess I'll have to give AMEX a call. Tom.

Neither have I , will call them today or tomorrow...

FV

Seems only those who have called have the points. Not good PR for Amex.

Just a thought: perhaps someone could send Amex relations a link to this forum, If the right person reads it, heads will roll.

Doug

I have been fighting with Amex for Years it seems to get bonus points, especially with Delta Amex. A lot of work for little points... Usually Amex Platinum gives you a bit better service with the annual fee we all pay.. Regent should of handled this for us since the cruise was booked through them and it was a joint promotion...

FV

I was cleaning out my e-mail inbox and found this from Lisa, sent on May 13, 2010. Maybe the phone number at the bottom will help those who still don't have their points:

"25,000 AMX Membership Points for your cruise

We found a promotion for 25,000 American Express Membership Rewards points that was being offered for select Regent cruises if the cruise was paid for with an American Express credit card that was enrolled in the Membership Rewards program at the time of booking. Your cruise was one of the qualifying voyage dates and this promotional amenity has been applied to your booking (see attached Regent invoice). The points are supposed to be posted to your Membership Rewards Account 8 to 10 weeks after the cruise.

Qualifying Cards and Payment Rules

Unlike the AMX Platinum program benefits where you can charge with any AMX card as long as you own an AMX Platinum card this promotion requires all payments must be directly on an AMX Membership Reward Card. These cards are listed below and/or link here American Express Membership Rewards Cards:

Platinum Card®
Premier Rewards Gold Card
American Express®Green Card
American Express®Gold Card
ZYNC from American ExpressSM

Brown and Keene added this promotion to ALL qualifying cruises paid for by any AMX card.

Brown and Keene had many bookings on qualifying cruises that have AMX cards on file but we have no idea what type of AMX cards have been used. By adding the promotion to every booking paid for with an AMX card, we ensure that the promotion is on record for those people who actually do have qualifying cards and it also covers those that had a qualifying AMX card when they made the booking but used another AMX card that doesn’t qualify and wish to change the card they are using for payment to receive the promotion.

Even though this promotion is reflected on your Regent invoice, if you have a non-qualifying AMX card the membership points WILL NOT be applied by AMX.

If your card qualifies and the points do not post to your Membership Rewards account, you will need to contact American Express directly as they will not release information to us regarding your credit card or rewards account. As noted above, this is only for American Express Rewards cards only. The American Express contact information provided for this promotion was 800-EXP-EARN Bonus ID: 6469 Offer Code: CAMX MR25 http://www.membershiprewards.com"

I think we need to be pro active per your info Kim - I was and it took couple of attempts and points now posted :lct: :lct:

Thanks, Kim! I think Ngaire posted much the same information on page 1 of this thread. The problem has NOTHING to do with BK (not that you were implying it did, of course), but with AMEX and however they handle these rewards. Of course we know whether we used a qualifying card, (I assume Platinum for most of us). Frustrating still that for all we pay for our AMEX cards, they have a rather shoddy follow-up on this particular promotion and no one has received the points without a call to them.

I think Doug is right, someone upstairs at Amex needs to know this. Haven't a clue who would take the time to read all of our posts, though!

Before I took my current job, I was the runner up for VP of AMEX card marketing...you would have been yelling at me. I will drop a line to the fellow who didn't hire me when I get back from ROAR. ;)

Andi PLEASE do!!! You would have been an excellent VP!!!