Thanks, Kim! I think Ngaire posted much the same information on page 1 of this thread. The problem has NOTHING to do with BK (not that you were implying it did, of course), but with AMEX and however they handle these rewards. Of course we know whether we used a qualifying card, (I assume Platinum for most of us). Frustrating still that for all we pay for our AMEX cards, they have a rather shoddy follow-up on this particular promotion and no one has received the points without a call to them.

I think Doug is right, someone upstairs at Amex needs to know this. Haven't a clue who would take the time to read all of our posts, though!