I called Amex today. Went through 3 agents before one could help me.
While I was on the phone for about 30 minutes, I can't begin to imagine how long it would have been without Joanna's id numbers for the offer.
Then I was hit with the 12 week stuff. The fact that I told her that some of my friends had already received the points didn't help.
End result: If they don't show up by April 18, I should call and the points will be put in our account. She kindly told me that she was putting a note in my file to that effect. (story of my life: people always writing notes to my file!)
We will see. Doug
PS: FYI British Airways has relaunched the 100,000 mile bonus for new credit cards. It is with Chase and carries a fee, but 100,000 miles is sweet.