Tyran,

Sorry to her of your situation...u should be in the midst of wonderful anticipation vs. this tremendous let down by Regent.

I have communicated with Mr. Conroy at least a dozen times..and most of the time I get a personal reply and with a very reasonable
answers/resolution. As the poster above (island girl) referenced the pod problem, I let Mr. Conroy know Regent was getting unfavorable attention by Regent cruise fans second to none (LCT'rs)

He replied back with a very comprehensive and
detailed reply personallly back to me, which I posted on LCT and CC.

I think you action plan is good (direct to Mr. Conroy) also recommend you send him an email with
copies of this thread and the cc thread:

http://boards.cruisecritic.com/showthread.php?t=619525

That way he will know this situation is affecting
Regents reputation in dozens of loyal Regent fans.

Am betting he will give you a reasonable answer...sure hope so....I am very disappointed in how you are being treated by Regent.

Mr. Conroy's email:

Mconroy@regentexperience.com

Good luck and pls keep us posted.

Wes