Part of the reason I was so steamed after calling REGENT earlier today was when I asked to speak to the supervisor, I was told there were many supervisors. When I asked to speak to her direct supervisor, she said that wouldn't be the correct person to speak to--that I would have to speak to the inventory department. When I asked to speak to the manager of the inventory department, I was told there wasn't "a" manager. That's when I started to loose my cool, and I really didn't want to start yelling at this kid over the phone. I finally managed to drag the name Nolan Gaskil out of her, as the person who would be able to answer my questions--but of course he wouldn't be available until Tuesday. At that point I had to get off the phone or I was going to say something I was going to regret.