I agree with Marc that Radisson is not "falling apart" but it is certainly cost cutting - including the brochures.

We don't know who ordered the cost cuttiing: Radisson managemnt or Carlson.

I am certainly not minimizing the bottom line. Without a good one, there would be no company but if too many of the loyal clients are unhappy, that will have an effect as well.

RSSC does an excellent job and is a very special place to spend a vacation but management does need to think about the consequences of it's actions.

Peggy