Marcie, I am so so disappointed to hear this, particularly from YOU.
From the tid bits I've been reading on the boards, it is my impression that RSSC's response to the loss of Song, Diamond, and, soon, PG, has been to focus on beefing up the luxury dimensions on the remaining three ships. THIS is hardly a good start. Either something is really wrong at RSSC or, at least, something is really wrong in the marketing department. One would think they would be certain their very very best clients--like you--would never have reason to send a message like you just did. Patrick