Has anyone received the 25,000 Reward Points we were supposed to get for FUN? We have not received ours yet and need them to book air for Antarctica.

not us either !

We may need to wait until a statement closing date for our accounts to post this. I for one plan to monitor closely. Would not be surprised if this fell through a crack and we will need to point out the ommission to someone.

The first one to post that it has been posted to there account gets a free drink at the pool bar from me at the next cruise we are on together.

We also got the 25,000 reward points for our 12/27 Panama Canal cruise. They were posted to our account on January 5th :)

I think Ralph is correct that we'll have to wait for the next statement closing date. I don't see them yet.

Six to eight weeks is what we were told it could take so Kathy got hers very quickly.

Marc, do not forget you can get an advance on the points from AMEX. The 25,000 points when received would wipe out the advance. I think you can get up to 60,000 points.

does anyone know if teh canadian amex cards got the points??

I called Amex today and was told 10 - 12 weeks. They checked and said I qualified for the points but that they couldn't manually put them in until 10-12 weeks had passed. :(

I need the points for Zodiac air so I will probably have to use the "advance points" until they get posted.

Of more concern is that when she found the promotion she said that it was for cruises over $5,000. FUN2 for H or G taking air credit and transferring cancellation penalties from original FUN2 was less than that. Hopefully, they use the actual top line cost and not the amount of the charges. I sure hope the points do eventually come.

If anyone gets their points; please post; especially if the amount you paid was less than $5,000.

thanks,

edited to correct my math :(

we have no points posted yet - was hoping to transfer some of those pts to Priority Club so I could book hotel in Montreal - maybe would have been better to have used my SW Amex vs Plat Amex?? IF I remember correctly it had to be Amex plat???

Joanna - are you still looking at the Intercontinental Hotel in Montreal? After you and Marcie I think, and maybe a couple of others posted that, I took a good look at it and it is right in the Old Port area that is so charming and lovely. I think we will probably do that hotel, but just wondered.

I am JoAnn I need 30 thou pts per night for 2 nights (60 total) so short why I was hoping to add from Amex Plat promotion points from FUN

Wow, that's a lot of points. I hoard mine mostly for air!

agree Olivia Priority is not a good deal - I may use SW BUT have the priority pts and have had for yrs

I think we had discussion about the Starwood Properties there, and not a good hotel?

One minute phone call to Amex Membership Rewards and points have been added. :)

Thats good news Marc:

We should not have to make the call though...

Will try now.

Thanks for the heads up.

FV

You must be a sweet talker Marc:

Just wasted 15 minutes of my time and they came back to me and said I must speak with the travel agency that booked my cruise so they can request it..

Amazing..

I will check that in next few days - IF not posted do I need any particular info???

Just the date of the cruise and month/amount of charge(s) on Amex Plat for cruise. Good luck.

I called AMEX this am and was told it would take 12 weeks or so from the end date of the cruise for the posting to take place. The membership rewards person was quite nice and helpful. It took her a while to find the data she needed to verify that the credit would occur. As I do not need them for a while I was willing to wait until mid to late April for the 25,000 to post. There does seem to be a multitude of programs that AMEX has and getting to the correct one for the agent was difficult. My recommendation is to keep checking and if the 25,000 has not posted by end of April to call.

Talked to Amex, yes, 12 weeks should post next statement - took him quite some time to know what I was talking about (sounds like Tony :rolleyes: ) did give me BONUS ID # 6469 and Offer ID # S534:0001 may help others to locate pts - or may be just my account numbers - good luck

Our points were posted to our account a couple weeks ago. I had called to ask about it and the representative I talked to put in an "inquiry" (that's what she called it)because she couldn't find the particular offer I was talking about. A couple days later someone from American Express called to tell me the points were on our account. It seems they have problems finding the offer you're talking about when you call. The Bonus ID# and Offer ID# Joanna posted should do the trick for anyone who's still waiting for the points.

Joanna, thanks so much for the details on the offer ID. I'm sure that will help - when I call back later because their representatives are only available 9 am - 5pm, Monday through Friday.

I'm venting - why does this offer take 12 weeks? Don't we all hate the need to follow up (again) to ensure the offer as promised is received? I am so fed up with offers like this one. It becomes the customer's responsibility to ensure delivery, rather than the card company's responsibility. :mad:

And yes, I'm wired up having fought the not-so-good fight with the airlines on late changes to a free ticket itinerary for THREE hours yesterday and it's still not done.

End of rant. Back to enjoying life!

Cheers, Anne

Rant all you want Anne - I agree with you - just post the points!!! Icould understand posting when cruise finished but that was in January! And airlines well not going there :b: :b: :b:

I called Amex today. Went through 3 agents before one could help me.
While I was on the phone for about 30 minutes, I can't begin to imagine how long it would have been without Joanna's id numbers for the offer.
Then I was hit with the 12 week stuff. The fact that I told her that some of my friends had already received the points didn't help.
End result: If they don't show up by April 18, I should call and the points will be put in our account. She kindly told me that she was putting a note in my file to that effect. (story of my life: people always writing notes to my file!)

We will see. Doug

PS: FYI British Airways has relaunched the 100,000 mile bonus for new credit cards. It is with Chase and carries a fee, but 100,000 miles is sweet.

I also mentioned had friends and their points were NOW posted - ONCE they found my account they as much as said....."Fuggeddaboudit check your next statement"

:rolleyes: :rolleyes:

Doug, how do you go about getting the BA Chase card? Sounds like a heck of a deal.

Jean,

It is a great deal!

Just go to the BA or Chase web site, you should find all the "how to apply' details there.

Doug

and while we are talking about miles....

https://secure.fly.aa.com/fortune/?anchorLocation=DirectURL&title=fortune

American is giving away miles for a promotion. I got 200 miles. Some people got more. Some people got nothing. You can enter once for each email address you supply.

Doug

I found out that Clyde has a Merrill Lynch account that gives almost the same milage and perks. I just didn't know about it until I showed him the Chase web site. So thanks anyway for the heads up. I just need to keep up to speed at home!!!

Forgot to add that we do not have our Membership Award milage points either.

So, what is the deal if we don't want to spend hours on the phone, just wait until our next Amex bill is posted? My points have certainly not jumped for awhile.

Jean this was my experience I will wait till next statement - you might try my ID etc if your pts do not post

"Talked to Amex, yes, 12 weeks should post next statement (mid April)- took him quite some time to know what I was talking about he did give me BONUS ID # 6469 and Offer ID # S534:0001 may help others to locate pts - or may be just my account numbers - good luck"

Joanna, check your points balance on the Amex website. The statements are always at least a month or so behind. My points from FUN showed up online several weeks ago, but weren't on the last statement I got just a few days ago. And if all else fails, ask the person on the phone to put in an inquiry--that got our points posted in about two days.

will do thanks Peggy

Called AMEX points people... told rep the BONUS ID# Joanna gave us... she manually added the points after she verified the charge. Thank you Joanna for the ID#!

Just got mine, too, they has to manually add -

Since the points were supposed to post in "12 to 14 weeks", and I think this is week 13, people should start seeing them in their account soon. If it hadn't been for others who got their points weeks ago, I would have waited before calling. But, like Anne said, this is crazy to have to wait so long. It takes them seconds to take points out of our account, but 3 months to add them?? Gimme a break.

OHHH he gave me big lecture about the 14 weeks vs 12!!! I said "Steven PUT them in our account others have their points do not make this a headache" ..IN but yes a PITA