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Cell Phone Overseas #72668 07/26/05 04:04 PM
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Marc Offline OP
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We have never worried about cell phone coverage overseas. Now, at least for Africa due to driving over open country, we are looking at wanting to have a cell phone. It might also be good for trip to Asia.

We have ATT Wireless which has switched to Cingular. We have cheap nokia phones that are almost two years old. Does anyone have ATT/Cingular experience with trying to use/modify for overseas use? Should we just get new phones? Should we just rent a phone in Africa?

thanks,



Re: Cell Phone Overseas #72669 07/26/05 04:09 PM
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Pam Offline
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We got a post card some time back from Amex Platinum, and I hung on to it; it is advertising WorldRoam rental cell phones. The url it gives for more information is:

www.worldroam.co.uk/platinum

I realise that's not .com but I copied it from the postcard and it does go through.

Re: Cell Phone Overseas #72670 07/26/05 04:13 PM
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We have Cingular, and purchased the new Motorola Razr phones back in January in anticipation of our travels to St. Barths and Africa. The Razr has Quad-Band world capability without needing any special modifications.

They have come down a bit in price since then, although you may have to sign a 2 year service contract. Overall, it's a great phone too.

Re: Cell Phone Overseas #72671 07/26/05 04:17 PM
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Marc, I don't know about Africa, but before our trip to New Zealand last year I got one of the Motorola quad band phones from Cingular. It worked beautifully from New Zealand -- better reception than across town here -- and I'll be trying it out in Europe this October. If you go to the Cingular web site, you can see the international service coverage and which phones are compatible, costs, etc. Coverage is more limited in Asia than Europe, and I'm not sure about Africa.


Priscilla
Re: Cell Phone Overseas #72672 07/26/05 04:30 PM
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Marc Offline OP
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Thanks, that was fast!

I will go to cingular site. I am concerned about spending a lot for phone/service month aftet month when I will only be overseas short periods. Therefore, I will also check Pam's link.

Thanks!



Re: Cell Phone Overseas #72673 07/26/05 04:36 PM
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sedona Offline
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Marc, the Cingular solution would be the easiest for you. You just need to switch your card to a new quad band phone for use overseas. If you don't want to buy a phone, you just need to borrow someone's phone and put your card into the phone (if they let you).

For Europe, you need a tri band phone. If a triband works, I have an extra one and I can lend it to you when we travel together.

Re: Cell Phone Overseas #72674 07/26/05 04:47 PM
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Marc Offline OP
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Now I am getting confused. Is the only thing that matters is my sim card? Can I just take this card and put it in another (compatible) phone and my number and everything is still the same?

Never really having been with Cingular (purchased ATT), I would think we are eligible for new phones (will be two years in November) if we sign another two year agreement. If so, maybe its smart to get this quad band your describing.

Again, thanks,



Re: Cell Phone Overseas #72675 07/26/05 05:00 PM
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pkd Offline
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Marc, I am on just a regular price $39/month (or whatever) Cingular plan regardless of having the quad band phone, then when I have overseas calls those are billed by the minute at the price listed on the Cingular website for the relevant country. So you would not have a more expensive regular plan just because you had a quad band (or tri band) phone.

I'm not certain about the sim card question. I have heard of people changing cards to go overseas, but that was before I found out about the quad band phone. For me, a new phone (which I needed anyway) was the easiest route. Also, my phone was not particularly expensive -- about $150 if I remember correctly, with a $50 rebate available at that time.


Priscilla
Re: Cell Phone Overseas #72676 07/26/05 05:02 PM
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Marc:
We also have Cingular now -- switched from Verizon in May -- pro's and con's but we're in for 2 years. My DH has a Motorola 551, which is supposed to be compatible for use out of the USA like the Razr. We were told that we have to have the service for a while, that left as an undefined term, and then call customer service to arrange for it. That's what they said, anyhow. We haven't tested it yet. (I have a lower end Motorola 180 that will NOT work internationally, they said.) So let us all know what you find out and what you decide. ;)


sja
Re: Cell Phone Overseas #72677 07/26/05 05:26 PM
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Marc - When I was researching cell phones before our recent trip on the PG, I found this web-site with a very informative series of articles on international cell phones:
http://www.thetravelinsider.info/2002/0308.htm

We ended up buying a quad band GSM phone (Motorola V600) and buying a SIM card for French Polynesia. We can buy SIM cards for other parts of the world when we need them. It is certainly worth checking out the alternatives to Cingular, since the rates can vary enormously (we paid about 40 cents per minute for outgoing calls and nothing for incoming calls while Kathy & Frank paid nearly three dollars per minute on T-Mobile for all calls!!).

There are a number of good sources for buying or renting international cell phones, including:

http://www.telestial.com
http://www.planetomni.com

Another thing to investigate is the call-back service offered by a number of companies. If your plan allows free incoming calls, then the call-back service can be a great deal. We used this one when we called home to our housesitter every day:

https://www.gphone.com (The name of the company is GlobalPhone.)

Finally, there are services providing service for calls from the U.S. to international phones for rates which are far better than any of the big carriers offer. That works very well if you have free incoming calls on your cell phone (very common when you buy a regional SIM card). We liked GorillaMobile:

http://www.gorillamobile.com Their rates for calls to French Polynesia from our home phone (and the neighbors' home phones in case of emergency) were about a third of the best "special international rate" offered by our AT&T long distance carrier. Definitely worth a look.

Have fun.

Cheers, Fred

Re: Cell Phone Overseas #72678 07/26/05 05:53 PM
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sedona Offline
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Marc, Yes, the Sim card is the KEY.

I became quite good at this living in Europe. There are triband and now, quad band phones. In most of Europe and French Polynesia, triband phones are great. Your SIM card from your dual band phone can be placed in a triband phone. Your phone number and phone book (on the SIM card)stays the same.


You must go into the store and have them set up the phone for international service, wait 24 hours and you are set to go. Rates are about $1.00 per minute plus tax.

With a quad band, the same simcard can be placed into the quad phone. You need to check in which countries you have service.

Now, this doesn't mean a t-mobile sim card is transferable into a Cingular phone.

Interestingly, Doug and I had the same Sony triband phone. He had T-mobile and I had Vodaphone (EUrope). My Vodaphone in the US went in and out of T-mobile to Cingular depending on where I was. Doug picked up T-mobile beautifully in Europe. However, in French Polynesia he could barely get a signal and I got a stong one. Go figure.

I now have Cingular with Quadband (MOTO RAZR/$199). This should work in Africa with the same SIM card as you have in you dual band. Cingular works in South Africa. Determine what phones will work in Africa. I assume a quad band definitely will work. A triband may work in South Africa. It looks like it is GSM. Then call 1-866-CINGULAR to activate international roaming (before you leave the US or Canada) or international long distance. It looks as though service is $2.49 per minute.

Re: Cell Phone Overseas #72679 07/26/05 06:12 PM
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sedona Offline
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THIS LIST IS FROM 2004 so may be outdated a bit with regard to phones and costs.

I have Cingular ...ranges in price #39.99 on up for free weekends and evenings and free rollover minutes month to month. 2 year contract.

What is a frequency band?

Cell phones use radio waves to transmit your conversations. These radio waves can be at different frequencies, just the same as regular radio stations are at different frequencies.

For example, if you're listening to FM radio stations, they are in the FM radio band (of course!) which is between 88-108 MHz. If you're listening to AM radio stations, they are in the AM radio band, between 0.55 and 1.6 MHz.

Here's an interesting table of the different frequencies used by different types of radio services.

GSM cell phones use frequencies within four different frequency bands :

850 MHz (824.2 - 848.8 MHz Tx; 869.2 - 893.8 MHz Rx)

900 MHz (880-2 - 914.8 MHz Tx; 925.2 - 959.8 MHz Rx)

1800 MHz (1710.2 - 1784.8 MHz Tx; 1805.2 - 1879.8 MHz Rx)

1900 MHz (1850.2 - 1909.8 MHz Tx; 1930.2 - 1989.8 MHz Rx)

Although 850 and 900, and 1800 and 1900 are very close together, a phone that works in one frequency band unfortunately can not also work in the frequency band next to it unless added as a specific extra frequency band. For comparison, when you have your FM radio tuned to a radio station at 98.1 MHz, there's no way you'll hear what is happening on another radio station at 98.3 MHz unless you retune your radio.

Which frequencies are used in the US?

Originally, the US used only 1900 MHz for its GSM cell phone service. In the last year or so, there has been a growing amount of GSM service on the 850 MHz band. This type of service will usually be seen in rural areas, because the 850 MHz band has better range than the 1900 MHz band. It can sometimes also found in city areas, particularly if the cell phone company has spare frequencies unused in the 850 MHz band, but no remaining frequencies to use in the 1900 MHz band.

Most of the 850 MHz service belongs to AT&T, and some to Cingular (these two companies are in the process of merging). Although T-Mobile does not (as of July 04) have any of its own 850 MHz service, because it has roaming agreements with both AT&T and Cingular, even a T-mobile user might sometimes find themselves in an area where the only signal available is on 850 MHz.

What about 800 MHz? Is this a fifth band?

Some people refer to the 850 MHz band as being the 800 MHz band. This is incorrect. The actual frequencies in the band are closer to 850 MHz and the standardized naming convention as promulgated by the GSM Association is to refer to this band as '850 MHz'.

If you see someone referring to a phone with 800 MHz service, they probably are simply mistaken and mean to refer to the 850 MHz band.

Do you need both frequencies in the US?

This really depends on the areas in which you use your cell phone. If you're in a major metropolitan area, you probably won't need the 850 MHz band, but if you travel to secondary areas regularly, you will find the extra coverage of the 850 MHz band to be valuable.

Looking into the future, it is probable we'll see increased use of 850 MHz to expand GSM's overall coverage into more of the country.

And then, looking further into the future, it is possible we'll see 1900 MHz coverage duplicating the 850 MHz coverage.

Bottom line : If you travel out of the main cities, you'll definitely benefit from a phone that supports both 850 MHz and 1900 MHz.

Which frequencies are used internationally?

GSM was originally developed in Europe, and only came to the US recently.

Initially, all countries with GSM service used the 900 MHz band. In the past few years, service providers have increasingly been adding 1800 MHz coverage, due to congestion in the 900 MHz band.

When the US started to use GSM, a few other countries with very close links to the US chose to copy the US and use the same frequencies that the US used - first 1900 MHz, and in a few cases, 850 MHz also.

Almost without exception, all international countries that use the non-US international frequency bands have 900 MHz service, and many have some 1800 MHz service as well.

All international countries that have the US frequency bands have 1900 MHz service. A very few might also have some 850 MHz service.

Which frequencies do you need when traveling internationally?

That depends on the countries you plan to visit.

Refer to the table below to get a feeling for which countries use which frequency bands. For a more expanded set of information, complete with network coverage maps, refer to the official GSM Association's website.

As the table suggests, 900 MHz is the most common band used internationally. 1800 MHz will give you expanded coverage in countries that also have 900 MHz. And some countries only have 1900 MHz rather than 900 or 1800 MHz.

Note that countries with both 900 and 1800 MHz service generally provide better coverage in the 900 MHz band than in the 1800 MHz band.

Which bands should you get on your phone?

If used only in the US

If you intend to use your phone only in the US, then get a dual band phone that has both 850 MHz and 1900 MHz.

A single band phone with only 1900 MHz will give almost as good coverage.

If used only internationally

If you intend to use your phone only internationally, then decide if you'll be using the phone in countries that use the international frequencies, or in countries that use the US frequencies, or in both.

If you only need to use the phone in countries with international frequencies, get a dual band 900/1800 MHz phone. A single band phone with only 900 MHz will give reasonably good coverage, but most international phones these days have both bands.

If you need to use the phone in countries that also have the US 1900 MHz frequency, get a tri-band phone with 900/1800/1900 MHz.

If used in both the US and internationally

Two frequencies are 'must have' frequencies - 900 and 1900 MHz. The other two bands are nice to also have, with 1800 MHz typically opening up more of foreign countries than 850 MHz would open up in the US.

Ideally the best solution is to get a quad-band phone with all four bands.

So why not simply buy a quad band phone?

When we first wrote this in July 04 we said 'there are only a very few quad-band phones for sale at present, and they tend to be expensive'. Happily, nine months later, quad band phones have become a lot more common and may even be close to free when you're signing up for new service.

We find the cheapest deals for new phone service are usually those offered at Amazon - see their ad on the left hand side (they have many more models on their site, too). Bizarrely, the prices shown on the Amazon ad are often much higher than the actual prices after special offers on their site - for example, today (March 05) there is a lovely Motorola V551 showing for $74.99, but clicking over to their site shows that after rebates, you actually get the phone for free and $75.10 cash back!

We are aware of the following model quad band phones (if you know of other quad band phones, please let us know so we can update the list)

Geo

GC688

HP

i6315

Motorola

A780

V3 Razr (but not V300)

V180 (note - some people report that Cingular
disables the 1800MHz band, but in theory
these phones should have four bands)

V220

V330

V400

V500 / V501 / V505 / V525 / V551 / V555

V600 / V620

NEC

515 / 525

Palm

Treo 600 / 650

Sharp

GX32

Xda

IIs



WARNING : T-mobile disables the 850 MHz band in the quad band phones it sells. For this reason, you should not buy any quad band phone from T-mobile without getting full formal confirmation from them beforehand that the phone has all four bands fully operational.

Caution - Different definitions of 'Tri-band Phone'

All tri-band phones obviously (?) support three different frequency bands. But they may differ in their choice of which three of the four bands they support.

The two common variations are :

900/1800/1900 - Excellent internationally and very good in the US

850/1800/1900 - Excellent in the US but not very good internationally

Summary

There is an easy answer to the question of 'Which bands should my GSM cell phone support?'. The answer is 'All four'.

But due to limited availability and high cost, many people will prefer to choose a tri-band phone. If so, choose the three bands that best suit you based on whether you'll primarily be using the phone in the US or internationally.

Frequency Bands by Country

http://www.thetravelinsider.info/roadwarriorcontent/quadbandphones.htm

Re: Cell Phone Overseas #72680 07/26/05 10:00 PM
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ChatKat... Offline
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Andi -

I have two phones not on your list - Quad Band = Motorola V710 CDMA - On Verizon. Killer Roaming to use overseas 1000 minutes shared on 2 phones + unlimited nights and weekends = $79.99 - North America.

I have a A630 GSM via T-Mobile. Monthly is $39.99 for 300 US minutes and unlimited nights and weekends - $.99 to $2.99 per minute for roaming in various countries. T Mobile requires you to have service for 120 days before allowing international roaming service. This phone also allows email and instant messaging for $.35 per message outgoing and .05 incoming.


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Re: Cell Phone Overseas #72681 07/27/05 05:44 AM
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Bette Offline
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Marc I have the same Nokia phone and probably the same plan that you have. We are paying $34.95 a month. I called before going to the Dominican Republic a few weeks ago and they said that I would have to get a new phone. I tested it when I was there and it would not work.Before we go on PARTY I will probably do so.I thought about it too late for this trip.

Re: Cell Phone Overseas #72682 07/27/05 05:54 AM
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Bette, How was your trip to the Dominican Republic?!?


Karen

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Re: Cell Phone Overseas #72683 07/27/05 03:26 PM
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Marc Offline OP
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Thanks!

Checked with Cingular. Do need quad band, do need new phone. V180 is $50 with two year service agreement.

Zero Cost to have international service.

Just bill by minute like Priscilla mentioned. SA is $1.29 and Vietnam $4.99. As this is only for emergency use, sounds like the best deal.

Again, thanks,



Re: Cell Phone Overseas #72684 07/27/05 03:42 PM
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pkd Offline
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Glad you got it worked out, Marc. I hope you are as happy with the service as I have been.


Priscilla
Re: Cell Phone Overseas #72685 07/28/05 06:38 AM
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gopack Offline
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Marc, I am so glad you started this thread. Thanks to everyone for so much information!! We are Cingular users, also, so I am going to find out about that phone and service for Europe. Sounds great. Now we will have to plan more trips to make it worthwhile!! ;)


Ginny

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Re: Cell Phone Overseas #72686 07/29/05 03:48 AM
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sedona Offline
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I am interested that the rates Marc got for Cingular are cheaper than the per minute posted on their website for South Africa. Marc, are you sure? By the way, I am pleased with my quad band Motorola Razr.

Re: Cell Phone Overseas #72687 07/29/05 03:51 AM
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Marc Offline OP
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Andi, those are what I read off the website. There are two providers in South Africa; I may have read off the number wrong.



Re: Cell Phone Overseas #72688 07/29/05 05:34 AM
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sedona Offline
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Thanks Marc. By the way, I don't know how many of you are aware that if you don't deal with a Cingular store, but with a third party dealer, you can negotiate the costs of the phones much cheaper than at Cingular. All the rates and services will be the same. I was even able to get my corporate discount. I received the RAZR for $100.

Re: Cell Phone Overseas #72689 07/29/05 06:07 AM
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Is anyone familiar with planetfone? Just received a mailing from Citibank - Citi Platinum/Aadvantage World mastercard members get a free one month rental of an international cell phone. We are leaving next week and will probably give it a try. You obviously have to pay for the calls, but the $99 monthly phone rental fee is waived.

http://www.planetfone.com/


Leslie

Re: Cell Phone Overseas #72690 07/29/05 06:57 AM
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petlover Offline
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Leslie, we received the same offer. I'd love to hear how it works for you!


Marcie

Re: Cell Phone Overseas #72691 07/30/05 07:14 AM
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I ordered a rental from planetfone since Brad needs to keep in touch with work on this trip - I'll report back.
------------
Leslie


Leslie

Re: Cell Phone Overseas #72692 07/30/05 04:33 PM
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One other comment about AT&T/Cingular...if you have a tri- or quad-band GSM phone, you don't even need to take it into a store. Just call the number on the web site and tell them that you want overseas access enabled and that's it. We've done this with both Nokia and Motorola GSM phones. Unless you travel overseas a lot, then go with the no monthly cost and higher per minute option (we basically use this capability for emergency contact). Lastly, read the manual on your phone for any special actions when changing bands. My Nokia automatically switches (but is only 3-band), while my wife's Motorola requires a manual keyboard switch between US and international bands (but is 4-band so it works more places).


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Re: Cell Phone Overseas #72693 08/03/05 09:19 AM
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So is everyone who has the Motorola 551 or RAZR happy with it? I've read very mixed reviews especially on the RAZR.


Sue
Re: Cell Phone Overseas #72694 08/03/05 10:49 AM
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Sue, I love my RAZR. I previously had the Motorola V60, which I hated. It seemed like I was unable to get service anywhere.

I've only traveled to St. Barth's with it so far, but had no trouble with reception. I love the fact that it has a speaker phone so I don't have to hold it all the time. It does have a camera, which I usually forget about.

The only thing is I can't let my fingernails grow too long as I'm not able to press the keys very well!

Re: Cell Phone Overseas #72695 08/03/05 11:31 AM
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Marc Offline OP
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If you are one of us that aren't allowed to have a camera phone, I have been happy so far with my new Motorola V180. Still a quad band but a lot less money.



Re: Cell Phone Overseas #72696 08/03/05 11:59 AM
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I hadn't thought of that. I don't have a camera phone now. Of course if I'm at a customer's or a government facility it stays off and in my purse or trunk. Thanks Marc - I will check into that prior to shopping! Thanks for the response Andrea - we initially narrowed to to those two but I might have to re-think.


Sue
Re: Cell Phone Overseas #72697 08/03/05 01:47 PM
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sedona Offline
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I like my RAZR too.

Re: Cell Phone Overseas #72698 08/03/05 02:10 PM
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Rich has the V551, and he's really happy with it; the boy tends to go through cell phones, but Cingular is good to help him when he needs help (hard-working paramedic/instructor).

Mark and I both have the V400 and they are perfectly fine; we don't make many demands on our phones most days. I forget that it has a camera.

Re: Cell Phone Overseas #72699 08/08/05 10:17 AM
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I seem to buy things I shouldn't. I just bought two RAZR's. If anyone is intrested I have two Moto. v551's. less than six mo's old. They are Cingular.

$100 for both

jack@smilinjack.com

Re: Cell Phone Overseas #72700 08/08/05 10:32 AM
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Jack would these work calling the USA FROM overseas? (I know nothing about cell phones!)


Marcie

Re: Cell Phone Overseas #72701 08/08/05 11:27 AM
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does anyone have any experience with cell phones on a ship? I'm going to Alaska
thank you

Re: Cell Phone Overseas #72702 08/08/05 03:05 PM
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Marcie - the Motorola V551 is a quad band world phone so yes, in most places of the world, you should be able to call home.

Mrs. Moose - the general rule is that cell phones will work in port (assuming you have appropriate coverage and the right kind of phone) but won't work while you're at sea (since you'll be too far away from the cell repeaters).

Masaki

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Mrs. Moose, I see that you have found us on the "other" board! Curious to know how you did. I have been conversing with you on cc as you approach your Alaska cruise~

Welcome aboard

Re: Cell Phone Overseas #72704 08/09/05 03:41 AM
Joined: Aug 2005
Posts: 291
Mrs.Moose Offline
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Joined: Aug 2005
Posts: 291
Hi JHP
Thank you for the welcome. Very kind of you
Yes, I remember you "name" from the other group. Same way I found the other place, search engine with google. I really do have so many questions about my first cruise. I'm a nervous wreck as it gets closer. As good as Radisson is, they can't give me a straight answer about cell phones on the ship or don't want to. They said to advise of any special "dietary requests" so I phone then and told them the only one I had was that I don't drink coffee, I drink only green and/or white tea and if it was a problem I could bring my own and it was like I was "wiered" or something. I like to prepare well for a "new adventure". I was hopeing "talking" to all of you will help calm my nerves.
thank you for all your help

Re: Cell Phone Overseas #72705 08/09/05 03:44 AM
Joined: Aug 2005
Posts: 291
Mrs.Moose Offline
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Joined: Aug 2005
Posts: 291
Hi JPH
Thank you for the welcome. I found all of it with google search engine - really quite simple.

I'm a nervous wreck for my first cruise and I really wish it was over already. I wanted to be prepared for "a new adventure" as best I could so I figured talking to experienced cruisers would be the way to go. Everyone seems so nice maybe I'll meet some of you sometime on a cruise.
Thank you for your help

Re: Cell Phone Overseas #72706 08/09/05 04:13 AM
Joined: Mar 2004
Posts: 3,415
Wandra Offline
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Posts: 3,415
Hi Mrs. Moose, I see you are another Canadian.

You will have a wonderful time on this cruise. Sorry you are so anxious--you will relax once you are on the ship. I think the best thing you can do about the cell phone:

- if you already have a cellphone, talk to them about coverage off-shore. Not sure how well that would work, but I'm betting that there will be coverage at least until you get past Vancouver Island, and then probably up in Alaska.

- if you don't have a cell phone, talk to the main providers--dont' know what part of Canada you are in, but here it's: Rogers (and Fido), Bell, Telus. Not sure they will tell the truth, but you can try :p

BTW, if any old green tea will do, I doubt if that will be a problem. Not sure about white tea though--you may want to bring your own just in case.


Wendy
------
Booked: Uniworld Egypt, 2015
Tauck Amsterdam to Budapest, 2016
Paul Gauguin, Societies & Tuamotus 2016
Re: Cell Phone Overseas #72707 08/09/05 04:46 AM
Joined: Feb 2004
Posts: 7,646
ChatKat... Offline
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Joined: Feb 2004
Posts: 7,646
I took my cellphone with me to Alaska. Remember you are in port almost every day. My phone worked in all the ports. There are also telephone booths right off the dock. There are places in close proximity to the dock to get whatever you might forget or need, if the ship does not have what you need.

In a big emergency, you can call from your stateroom using a credit card. It's costly ($15.00 US for a minute).

The internet on the Mariner works well.

Alaska is a very smooth cruise. It's very beautiful. The Mariner staff will work hard to please you.

I liked Alaska enough to go again - we went in 2001 - our first RSSC Cruise - and we are goin gagain on the MUSH Cruise in August 2006.

Welcome to LCT. Please feel free to ask any questions you might have. The tea, if I recall was Bigelow Tea and a huge variety. I've never seen White Tea.


VOYAGER:
MC to FLL 11/07
MC/Dover 6/06
MARINER:
BCN / Ven 10/11
Alaska 2001|2006
Panama Canal 2003
NAV
Caribbean 11/06
Bermuda|New Eng/Canada 6/04
PG 5/05
OCEANIA
Nautica |Ist/Athens 6/07
Regatta|Baltics 6/08
Riviera 2013 Crossing -Istanbul to Miami
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