What is Gair O'Neill's position with Radisson?

I think he is VP of Customer relations and is Mark Conroy's right hand. He handled a problem we had last year when no one met our plane and we waited over an hour for our ground transport to the hotel

Gair O'Neill is Manager, Guest Relations. His address: RSSC 600 Corporate Drive, Ft. Lauderdale, FL 33334. Don't know how he ranks on the food chain. He is the official we have been directed to write to about our 5/28 incident. That letter going out today. Pat

Have had occasion to liaise with Gair over 2 past recent cruises and found him to be understandable and fair when dealing with our matters. Things take time insomuch as he needs to check things out so allow a little time before 'chasing' him.

We sent him our "reasonable but impassioned" letter concerning the several snafus on our recent cruise on the PG and intend to give him plenty of time to respond. After all, it will likely take him some time to find out whether they can have a small PG bathrobe made for our little stuffed poodle, Madame Fifi, who was given to us by Cathy (ChatCat) and Frank on our cruise (you will have to look for the various cruise review threads to have any idea about what I am talking). Various posters have suggested that in compensation for our difficulties on the PG, RSSC owes us everything from a free World Cruise to the public flogging of several corporate vice presidents to a week on a private motu with those tattooed porters from the Intercontinental Beachcomber Hotel (now you're talking!!). We've pointed out that we are not looking for compensation (although that porters-on-the-motu deal sounds pretty good), but rather are looking for corporate assurances of fair treatment for all passengers, irrespective of whether they are part of a large group on the ship. We will not "chase" Mr. O'Neill for a reasonable period of time. Cheers, Fred

Papa Fred:

Here I am - And I'd love a new cruise wardrobe! Auntie Katya said I must go on Mush because she will have a new outfit for me!

Freddie: You can be so funny and at the same time so sensible. Thank you for the enjoyment and information you add to this thread.