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1 registered members (1 invisible),
57,716
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 My cruises
#26393
04/17/05 12:20 PM
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Joined: May 2004
Posts: 334
hrprof
OP
cruiser
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OP
cruiser
Joined: May 2004
Posts: 334 |
Just checked on to the RSSC web site to check "my cruises" - found that they had been deleted - showed 0 cruises. Clicked on "find my cruises" - the next screen asked for ship, month, confirmation number and my name. All information was entered, but it would not allow my name to be entered, so could not find my cruises. Is anyone else running into this? Really strange. Yes, reservation does exist - has been invoiced and deposited.
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Re: My cruises
#26394
04/17/05 12:27 PM
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Joined: Feb 2004
Posts: 189
captjohn
cruiser
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cruiser
Joined: Feb 2004
Posts: 189 |
Yes, same problem. I am sure they will figure it out.
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Re: My cruises
#26395
04/17/05 12:27 PM
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Joined: Feb 2004
Posts: 6,369
Marc
cruiser
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cruiser
Joined: Feb 2004
Posts: 6,369 |
YES!
Problem has been around since they updated the site. It won't let you log out the "phantom" user and relog in yourself.
What you need to do is delete the cookie(s) for rssc and then start a new internet session. Click on my cruises and you should get window to enter your email address and password. I had thought that this would be a permanent fix but it is not. You keep having to follow these steps.
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Re: My cruises
#26396
04/17/05 01:18 PM
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Joined: Sep 2004
Posts: 1,026
Leejnd
cruiser
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cruiser
Joined: Sep 2004
Posts: 1,026 |
Or just log out and log back in. That works for me. I have to do it EVERY time I log in, or it will show 0 cruises for me.
LeeAnne
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Re: My cruises
#26397
04/17/05 03:27 PM
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Joined: Jan 1970
Posts: 15,174
KarenS
Moderator
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Moderator
Joined: Jan 1970
Posts: 15,174 |
Yes, you don't need to delete your cookies if you just log out and then back in.
I thought it would be fixed by now!
Karen
Live long and prosper
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Re: My cruises
#26398
04/17/05 03:30 PM
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Joined: Feb 2004
Posts: 6,369
Marc
cruiser
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cruiser
Joined: Feb 2004
Posts: 6,369 |
Karen, that doesn't work for me; it won't actually log me out without deleting the cookies. I use both 98 and XP and have had problem on all three computers.
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Re: My cruises
#26399
04/17/05 03:32 PM
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Joined: Feb 2004
Posts: 7,967
jhp
cruiser
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cruiser
Joined: Feb 2004
Posts: 7,967 |
I just tried to get onto the website, and it is closed for maintenance for me.
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Re: My cruises
#26400
04/17/05 05:01 PM
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Joined: May 2004
Posts: 334
hrprof
OP
cruiser
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OP
cruiser
Joined: May 2004
Posts: 334 |
No - logging out doesn't work for me. Afraid that I don't know what a cookie is!
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Re: My cruises
#26401
04/17/05 05:10 PM
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Joined: Jan 1970
Posts: 15,174
KarenS
Moderator
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Moderator
Joined: Jan 1970
Posts: 15,174 |
hrprof, a cookie is information that websites store on your pc. They are useful as they store your log-in info and passwords so you don't have to log in each time you visit a site.
Karen
Live long and prosper
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Re: My cruises
#26402
04/18/05 02:28 AM
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Joined: May 2004
Posts: 334
hrprof
OP
cruiser
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OP
cruiser
Joined: May 2004
Posts: 334 |
Karen
Thanks - my knowledge of cookies does not extend beyond double stuffed Oreos!
Ted
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Re: My cruises
#26403
04/18/05 05:34 AM
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Joined: Feb 2004
Posts: 5,658
cruisinfanatic
cruiser
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cruiser
Joined: Feb 2004
Posts: 5,658 |
I had the same problem a week or so ago, but when I logged out and then back on, my Europe cruise came up and then all I had to do was put in the ship, date and confo # for MUSH and it came right up. I did notice that it wasn't letting me put in my name, but once I logged out and then back on, the name was already there, and I just had to add the rest of the info.
Good Luck!
JoAnn 
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