Global Entry isn't a forever thing. It has to be renewed every 5 years by your birthday. Approximately 5 - 6 months before your birthday you'll receive an email asking you to fill in forms (such as countries visited in past 10 years and other forms you filled in initially and pay another $100.00. Once everything is accepted you'll get another email asking you to select an airport and pick a time for the interview. It's an easier interview than the initial one and they take new fingerprints and photo.
Jim

Not everyone has to go in for an interview. What criteria they use, I don't know. But they renewed George's without an interview. I had to go in for the interview in Chicago. I was able to do it on a long layover. We thought maybe the difference for us, since we have virtually the same travel patterns as far as international travel goes, was because I have a narcotics license.

Oh, I didn't have to go in when I renewed either. Just did it online. But Rachel, I certainly don't have a narcotics license! I had to drive to Philadelphia first time I enrolled, a good 3 hour drive each way and a full interview, he must have wondered why I'd been in Saudi Arabia. It was more than a token interview, perhaps because it had so many strange countries at the time on that passport.

Still glad I did it, not only for re-entry to the US when I travel, but now, the advantages for domestic travel as well, getting priority access through security, I just love it. And Amex pays for it.

Global Entry is getting a lot easier in the Los Angeles area. When I got mine a few years ago, I had to go for an interview at LAX which is about 60 miles from where I live. A friend of mine went last week and her interview was in an office building about 15 minutes from us. My wait time for the interview was about 6 weeks and hers was less than 2 weeks.

We have a somewhat funny (in a disturbing sort of way) story about our first interview for our Nexus passes, which are for crossing the border into Canada and automatically include Global Entry. We anticipated that we might be quizzed a bit on our list of countries visited, as we'd recently been on Ngaire's escorted cruise from Dubai to Athens, which included a number of stops in the Middle East, including Saudi Arabia.

The interview with the Canadian customs official was courteous and brief. We then went to the U.S. customs dude, who was sitting with his feet on his desk, his cap on, and his sunglasses propped on his cap. (Very cool dude, no?) After looking us up and down in his best imitation of a tough cop, he asked us why we had visited "so many Muslim countries, including Saudi Arabia, Egypt, Morocco, and Argentina".

Knowing that the customs agents can deny a Nexus/Global Entry pass with no explanation, we bit our tongues and did not point out to the idiot that Argentina, being about 99% Catholic, is seldom considered a Muslim country. Even though he was likely confusing Argentina with Algeria (which wasn't even on our list), it is disturbing that a U.S. customs agent could be so clueless. Maybe it was the effect of having his sunglasses pressing onto his head through his hat?

Fortunately, our renewal interview last year was entirely pleasant and did not involve any such doltish behavior, either from us or from the customs agents.

Hi Freddie - It was interesting to read about your experience with US Customs.

While I'm over the Customs experience now, Michael and I had our first Regent cruise from NY to Quebec and we caught the train back. At the border, we were treated like convicts (no comment please Ngaire) and at that stage of our cruising career, we had been nowhere else except in Canada. We were travelling on Australian passports, so we were friendly foe. There were two men and they were just plain rude! Michael had to stop me from asking what planet were they from and hadn't they heard of Australia. I had hoped things had improved by now and while I completely understand it is better to be safe than sorry, there is no excuse for rudeness.

Lee - If you had been privileged to meet the bozo customs officer that we had, he would have likely confused Australia with Austria and quizzed you on "The Sound of Music". Lordie, think of how difficult it would have been for you to cross the border into the U.S. if you couldn't recall all of the lyrics to "Do-Re-Mi"??

Love it!! I think I would be still standing there or they would have tossed me off the train! Lee

Laughing out loud!

When we went for our first global entry interview (had to fly to Houston as there were very few interview sites at the time as it was just starting), we were cracking up over hearing a guy at the next desk who was upset because he was not being given global entry. Why? He had a drug trafficking charge for which he had served time!