Marc,
I had a very different experience with the crew. I was called by name constantly. From our Room Stewardess (but not her assistant) The Captain went out of his way to engage me in conversation after our dinner. So did Claudia, the Social Hostess. Laurent who had sailed with us before as did the cute German Head Waitress (who's name I forgot!) called me by name every morning or evening. I never experienced that from the staff. The Dining room waiters during lunch and breakfast did not used names but were quite warm and friendly. As soon as the Bartender would see me in La Palette or the Le Connosuiers (sp) Club they knew who I was and my drink order.