Like Ragnar, our experience with IPS was far from pleasant too. Unlike him, our luggage was pilfered and maybe 30 items stolen from the bags which had been completely unpacked and Clay's shoes tried on and some kept and some rejected. Our IPS shipping was included in the World Cruise, so outbound we used it. We did not use it going home. IPS shipping is included again for the Circle South America cruise and we will still not use them again. It is not that I don't think luggage shipping is a good idea, I do. But, we were very unhappy with our IPS experience and the theft was just the tip of the iceberg as far as things being handled badly.
Sorry, Debbie