FYI, would not use I.P.S. again.

Everything International Port Services (I.P.S.) could mess up, they did:

- Did not pick up the luggage on the day scheduled (luggage sat outside for a day). Excuse was "the driver was on vacation".

- Delivered luggage on wrong day to wrong cruise line and wrong ship! Due to the problem with the pick-up, I happened to have called the freight forwarder (Lynden) in Ft. Lauderdale the day before our departure, just to check, and they said the luggage was already on board another ship. They sent drivers out and they combed the dock/ship and finally found our luggage. They got it to our ship the next day around 1pm, just in time. (We had both Regent tags on our bags...).

- Luggage was damaged and absolutely filthy. When I brought that up, IPS said "Oh, shrink wrap is available on request". It would have been nice if they had mentioned that before they picked up the luggage...

- When we disembarked with our luggage, we looked around for the IPS person with a sign that was supposed to be there, but could not find one. I found a Regent rep and she said she was upset also because they could not locate an IPS rep. She had us put our stuff off to the side and said she would look after it. We had a plane to catch so we had to just leave our stuff on the sidewalk and hope Regent sorted it out.

- IPS said they would return our luggage on a Saturday while we were home, but it arrived on a Monday and sat outside (behind our gate, fortunately) for the day (fortunately no rain).

So unless I absolutely had to, I would not ship luggage again. It greatly added to the stress rather than relieving it.