Quote
Ms. Rose Clarke
Guest Relations Manager
[/QB]
Actually, from some earlier correspondence with her, I'd say Rose Clark is exactly the person to talk to given that her title (in the earlier correspodence) was listed as:

Rose Clarke │ Manager, Loyalty Program
Regent Seven Seas Cruises │ 1000 Corporate Drive, Suite 500, Ft. Lauderdale, FL 33334
tel: 954.940.7459 │ fax: 954.491.8913 │ www.TheRegentExperience.com

Scott

Ren R7:'01
HAL Volendam:'02&'05
RSSC Mariner:'02,’05,’09
RSSC Voyager:'03,’05,’06,’07,’08,’10
RSSC Diamond:‘04x2
RSSC Navigator:’08
Silversea Spirit:’10
12:A&K Le Boreal,Antarctic; Voyager,Iceland
13:A&K Le Boreal,Arctic