Marcie: yes - the phone time is per segment.
Ardis: the call time is per suite.

I agree - the Titanium level needs to be "enhanced".

My guess is that most of the Titanium level passengers are World/South American/Circle Pacific trip travelers so if they were to add a 2 week "free" cruise, how would they work it out for the passengers who only take the long trips? Credit us with $$ against the cost of that trip? That's what Seabourn did when they took over RVL.

Peggy