Thank you Analuisa for joining us again! I first met Analuisa in person climbing in the opposite direction in a deck stair on MINT on our first day! We knew each other from our posted pictures!

I have called Regent, and although Gair O'Neill, whom most of us on MUSH contacted regarding our expenses with that cruise problem is the highest "Guest Relations Person" he is not the person to contact for this particular issue as he deals with issues on the ship. I am told, we should send our letters to:

Ms. Rose Clarke
Guest Relations Manager
Regent Seven Seas
1000 Corporate Drive
Suite 500
Fort Lauderdale, FL 33334

I think that complaints should reach the right level. Otherwise they might get get lost (like it might in say, an e-mail to Mark Conroy that would get read by who knows who). Rose is supposed to be the one with the ear to these issues. I hope any of you who care to will send her a snail mail, which always has more impact than e-mail. Only if we do this will they really know our feelings on this matter!