And beyond his outstanding ability to find available seats, he actually knows what the airlines are like to fly on. (read his blog)
He found us our Biz seats for 80,000 each as compared with the AA charge of 100,000 each. (& I think we would have been on the same plane, anyway!)
He then told us we could do 1st class for 100,000 each. So, I asked him about the 1st class service on the flights. He was honest, because he knew. We are going Biz & saving those 40,000 miles for another trip.
The man is a wonderful resource!

Doug