LaDonna is fabulous, I agree! Unfortunately she is leaving for a new job! :( She is staying on a for a short time just in the mornings.
Her (their) perspective on award seats is a bit different than the general consensus. They pay no attention to the 331 day window. She says that they have learned over the years that the airlines very often start opening their award seats up from 4-8 months out! So they don't even start trying as early as 331 days!
