FlyerTalk had been very helpful to me several times. I do look at the site intermittently, but only post when I have a question that LCTers are unable to answer or if I hit a major snag with an airline/FF tix booking. Three years ago, when I ran into a major roadblock with FF tix booked through Alaska Air, using their partner, British Air, I posted my ordeal on both the Alaska forum, as well as BA forum. Thanks to posting on the Alaska forum, my situation was spotted and then handled by someone very high up in their mileage plan system, who frequently lurks and posts.

I'm a firm believer that a deafeningly squeaky (and very, very persistent) wheel, does get the oil!