Score Denise!!
I know how frustrating all this can be. If I had a nickel for all the hours I've spent on the phone with various airlines checking for available f.f. tix, drops in price after I paid, seat selection etc. I would be a VERY RICH lady and not have to stress over all this!
It is enough to drive you to drink!

I suppose I play the "game" as well as anyone but boy does it take patience!