Our experiences on the Wind and Whisper were nothing like that reviewer's. The only thing I agreed with is the noise from your neighbors' cabins...we did have a problem with that on the Wind, but not on the Whisper. Also, the announcements in the morning were a little annoying, but once again, we experienced that on the Wind. The only announcement we ever heard on the Whisper was when the crew was doing their emergency drills, in which case I completely understand because the crew could be anywhere on the ship in an emergency and need to be alerted.
I found this a bit confusing regarding the food: "A couple of dishes were outstanding, but mostly courses were just nicely prepared with excellent ingredients. The only thing missing was inspiration. The food was good, but boring."
I mean, when you say "nicely prepared with excellent ingredients" - what is there to complain about? To me, that sounds like a compliment. When they go on to say "The only thing missing was inspiration", I guess I take that to mean they're thinking the presentation could be better...? I have always been very impressed with their presentation.
But, as Ngaire and Xander said, it's only one person's opinion.