They will post all this on the web site and that is where you will probably see it first.

A lot of RSSC clients dont use internet, email or look at web sites. It is amazing how many clients I have that I have to call and they dont have any of the new technology. The older clientele particularly cannot deal with all of this change. They get VERY aggravated when they hear that things were posted on the web site or sent by email. I hear this often, how unfair it is that things are on the internet and they dont hear about them.

So in order to appease everyone I think the mailing of letters with information on the web site probably about the same time is the only way they can really handle this. The letters must go out too because they are personal with each persons nights and history.