We always do are own laundry on board. This past trip, due to our delayed luggage, Radisson provided us with free laundry even though it was no fault of their own. In fact, we could call at midnight when going to bed, and they would come pick up and deliver by 7am. We did not need to take advantage of the superfast response as much as my folks as we had three days of clothes in carryons while folks had only one day. We got used to the free laundry service. We overused it. We tried not to ask for express service but instead send out every morning for delivery by that evening or the next morning. If we knew we could have free laundry, I think we would actually pack less which would be a nice benefit.