Is anyone besides me having trouble with the "My Planned Cruises" feature on the RSSC website? I haven't been able to pull up our scheduled October cruise for a long time, although at one time it was showing. The "My Cruises" area says I have 0 planned cruises. Then when I fill in all the information, including billing number, it says we already have a planned cruise by that number, but I don't see any way to retrieve it. When I go back to the "My Planned Cruises" link, I'm back to square 1 with 0 cruises showing.

So, am I being technologically idiotic, or is something wrong with the site?

Priscilla - I've had the same kind of result (no planned cruises but when I put in the booking number it says it's already in the system). Hope that helps. Cheers, Anne

Priscilla,

I think this is still the same old problem as was discussed here months ago and I believe Karen came up with the work-around. Sign-out, then sign in again and you should be able to view your booked cruises. That workaround still works for me anyway. Good luck.

Debbie

I just pulled mine up with the booking number.

Thanks for the help. Debbie, now I remember that thread. Unfortunately, I still don't seem to be able to get things to work. The link says "Welcome, , Sign Out" but when I tried it comes back with the same page. So I re-registered and at least got "Welcome and my name" but still the same result "you already have a cruise under that booking number" when I tried to get my saved cruises. So I signed out and now am back to "Welcome, , Sign Out." GRRRRRR! Oh well, thanks for the help. I'll keep trying.

Priscilla,

I just clicked sign-out and then logged in again and it displayed our booked cruise without my having to re-enter the booking number. I did have to un-check the "save my password" to keep it from messing up again. But, it sounds like that did not work for you. I don't have any other suggestions. Sorry.

Debbie

Priscilla:

Delete your cookie for rssc.

Then, sign in and DON'T check the box to remember your password. You will have to sign in every time but it will work.

Thanks, Marc and Debbie. I deleted about 15 cookies for rssc.com but still am having problems. For some reason the site won't accept my request NOT to remember my password. Every time I go back to the registration page, the Remember Password box is checked again even though I have saved with the box unchecked. But obviously this is a problem only I am having for some reason. Oh well, I've got three weeks to resolve it before our excursions will be posted for making reservations.