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Guest Information Form #70283 09/29/06 08:42 AM
Joined: Feb 2004
Posts: 1,460
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curiouscruiser Offline OP
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Is there no way to make special requests on the on-line guest information form? I updated a detail on mine and couldn't find a special request section. We don't cruise until January, but it made me curious.


Sue
Re: Guest Information Form #70284 09/29/06 02:02 PM
Joined: Feb 2004
Posts: 268
sundial Offline
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I couldn't find a place for special requests either so I asked my TA to submit my request.


Sue
Re: Guest Information Form #70285 09/29/06 02:55 PM
Joined: Feb 2004
Posts: 7,967
jhp Offline
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Good luck. These days you have to do it in person. On line doesn't work. Not that you will get it later. Just nice to have it in the cabin when you get there.

Re: Guest Information Form #70286 09/29/06 04:37 PM
Joined: May 2006
Posts: 1,257
kirky5 Offline
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Special requests disappeared with the name change. When I booked the Navigator for this past July, the form my TA received was the Radisson one, when I made final payment (under the Regent name), there was no place for special requests. I requested by phone,(I am addicted to TAB) had my TA confirm the request twice before sailing, and the request was not honored and I had not been informed. This had never happened before, they also had my TAB for me.
Lynn

Re: Guest Information Form #70287 09/30/06 07:01 PM
Joined: May 2006
Posts: 1,257
kirky5 Offline
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whoops, that last line was supposed to be:
, they always had my Tab for me before.
Lynn

Re: Guest Information Form #70288 10/02/06 04:33 AM
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curiouscruiser Offline OP
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This is just silly for a line that keeps telling us about better service and upgrading in general. Though if they are not going to pay attention to on line requests I guess it's better not to get our hopes up by allowing us to make them.


Sue
Re: Guest Information Form #70289 10/02/06 02:25 PM
Joined: Jul 2004
Posts: 27
ua549 Offline
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Posts: 27
If you go to the Regent web site and log into My Cruises there are forms for:

Complete Online Butler Form
Online Restaurant Reservations
Request Shore Excursions
Complete Guest Information Form

The first time you have to create an account and register.


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