I am the 'lady' Olivia referred to. For the past 3 trips (excluding the last one), they never had the amount requested. I have had my TA call when booked, then follow up several times before departing. Recently it hasn't worked. This time, as well as my TA (god bless Susan), I had the email of a friend who was a crew member on the Voyager, and emailed him, and this time it was there.
It really is a crap shoot as to whether or not you get it. Marcie, I didn't realize you were a TAB drinker, I knew Joanna was. Yes, I agree, I couldn't tell the difference between regular TAB and caffeine free, but that eneergizer stuff,,,YUK.
I wish you luck....just be persistant but not overly obnoxious and hope.
Lynn