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Radisson website #51224 02/03/05 08:10 AM
Joined: Jan 1970
Posts: 15,174
KarenS Offline OP
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Posts: 15,174
I don't complain much about anything Radisson related but what a boring website! Other than specials and schedules, nothing ever changes.

Where is the Radisson news? No mention of the Diamond being sold, nothing about the Navigator in Jacksonville. No mention of when the new schedules might come out. Nothing about future plans or new ships that might be in the works.

The Seven Seas Society page offers Captain Dag being appointed to the Voyager as the most current news.
As for member benefits, this item has been at the bottom of the benefits list for over a year:
"And more to come!"


Look how excited we got when they added the "sold out" image to the schedule, for those few days.

Hey Radisson, spice it up a bit! [Linked Image]


Karen

Live long and prosper
Re: Radisson website #51225 02/03/05 08:15 AM
Joined: Jul 2004
Posts: 1,732
ColonelWes Offline
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Karen, ditto, nicely said unfortunately..altho,
in my email to/from Mark Conroy, I suggested RSSC
have a life portal to include glowing posts (like
Marcie's on the WC) here is what he said:

Dear Col, Weiner,

Great idea, we are actually working on it and hope to have it on line with the launch of our next version of the site.



Mark

So, my hope is they will have this new design out this month with the 2006 itineraries...gosh
we have sealmiles to go and cruises to book!


r/wes

Re: Radisson website #51226 02/03/05 08:19 AM
Joined: Jan 1970
Posts: 15,174
KarenS Offline OP
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Wes, that's great news about the new version of the website! Maybe I will bake them a cake for the event ;)


Karen

Live long and prosper
Re: Radisson website #51227 02/03/05 09:20 AM
Joined: Feb 2004
Posts: 391
wagsalot Offline
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Posts: 391
Karen - very, very good points! As most of us I NEED TO BE AMUSED on a regular basis!


Bobbi
Re: Radisson website #51228 02/03/05 09:40 AM
Joined: Feb 2004
Posts: 4,395
southernlady Offline
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I agree, too, Karen. A website needs to be more than a glorified brochure. A successful one keeps you coming back daily to see what's happening. Interaction is the key. Unless I'm in the midst of planning a trip, I seldom go to the RSSC website. I get more valuable information on LCT and Brown and Keene Travel website!

Wes, glad to hear that a re-design is in the works. RSSC should survey regular users and cruisers to determine what changes would be the most beneficial. You have to know your audience to be effective!


Donna

I write about active travel for baby boomers: www.myitchytravelfeet.com
Re: Radisson website #51229 02/03/05 10:18 AM
Joined: Feb 2004
Posts: 506
gopack Offline
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I totally agree, Karen!! Even after they had us fill out their online survey about a year ago, still not much has changed. I think they added the ability to choose excurions online, which is a big plus.

I don't want to get too critical here, but when you compare the website to Holland America or Oceania or Seabourne, it leaves a lot to be desired. I noticed HAL and Oceania are offering e-brochures you can download, now.

I really like to see the map of the route for each cruise. I asked for that in the survey and I hope they add that feature.

Come on, RSSC, hope you are listening!!! We all love cruising on your line, but are just hoping for some useful updates on your website! :^)


Ginny

August 2005 / RSSC Voyager / Baltic's
June 2004 / RSSC Mariner/ Alaska
March 2004 / RSSC Diamond/ Caribbean
Re: Radisson website #51230 02/03/05 10:22 AM
Joined: Feb 2004
Posts: 1,907
Sheri Offline
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MAYBE our sweet Karen should be working for Radisson and designing their website??? Hmmmmm.....Mr. Conroy... :D


Re: Radisson website #51231 02/07/05 02:29 PM
Joined: Feb 2004
Posts: 503
Vickie Offline
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Am I not looking in the right place? I noticed that the website no longer lists the single supplement with the fares. Has anyone found it somewhere else on the website?


Vickie

08/02 Navigator - Alaska

Not everyone who wanders is lost - JRR Tolkein

He who dies with the most toys -- is still dead.
Re: Radisson website #51232 02/07/05 02:44 PM
Joined: Feb 2004
Posts: 1,023
C
chip Offline
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Ditto on the maps. It's nice to see a map of where you are going before you leave. Where you are and where the ship is that you just got off.

There isn't enough info on port stops while I'm complaining. I'd like to know more about the port not just what tours are available.


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