For those of you who have taken the galley tour, I am curious as to where you are calling when you order room service. Is it the main kitchen or is there a room service kitchen?

Oh Karen, Lucky I was catching-up with LCT! Who else could tell you? Me! There is a little "office" in the galley, on the Mariner it shares a wall with the Exec. Chef. There is a phone, all the order taking stuff and an area dedicated to setting up room service trays for delivery when the order is up! Ask and ye shall receive!

Hi Terry! I need to take a galley tour one of these days but it always seems that I am too busy to make time. Thanks for the info!

Karen

Last galley tour I took was with the LCB class and we had Veuve and Caviar...totally worth it just for that!

Kathy, I agree, that's a nice perk!

I have been waiting for room service for two hours now. These people have simply have to get their act together. I have now lost my sense of humor. Considering getting off in Cape Town. Eating the money I have paid and go home. It isn't worth it. I am not the only one that feels this way.

A few days ago you were having the best time ever ?? And when you called Room service what did they say ?

Karen, On some sea days, the CR holds a Galley Luncheon. You walk one way through the galley, buffet-style and pick and choose what you want. It isn't the tour, but you get a peek at the galley. The crew is so proud of their working place. They're all smiles.

You don't know the whole story and I'm not going into it here, some do. But I didn't get to eat anything last night. They never showed up. All I wanted to do is sit in cabin, watch a movie and eat dinner. By the time room service didn't show up all the restaurants were closed. You don't go to bed starving on a World Cruise. There is no excuse for that.

Warren, You're right of course, there is no excuse. Especially since room service operates 24/7 on all RSSC ships. They don't shut down the room service kitchen when the restaurants stop serving, so you should always be able to get something to eat and not go hungry. Even assuming that there were some extraordinary circumstances and events last evening, you should still escalate this through management ranks until you have a satisfactory answer and assurance that it will never happen again (before you leave the cruise at Cape Town anyway!) Now, I agree that you shouldn't have to spend time complaining in order to get adequate service when paying these prices, but often that is what is required, so I hope you'll take the time to do it before you leave the ship for good. Good luck, Debbie

I'm not here to complain. Our little group of friends is who I complain too. I don't know what happened but I'm over it. I'm on the ship until Ft. L. Had a nice day in Port Louis, I'm over it unless it happens again. It's not like I'm starving to death.

I had a reverse experience on the Mariner. Room Service called me on the day before disembarking and said that they were advised we were disembarking early ( 4.30 am) and what would we like for breakfast and when. They promptly delivered the next am.