alert re accounting mistake

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alert re accounting mistake #36210 02/01/11 04:43 AM
Joined: May 2007 Posts: 37 Palm Beach Gdns FL vireya OP cruiser
OP vireya cruiser Joined: May 2007 Posts: 37 Palm Beach Gdns FL	Gday LCTers, Just checked my online Amex bill from the 1/4/11 cruise, while investigating a fraudulent Amazon charge I note that Regent charged me for the entire amount of my shipboard credit, plus my incidental charges. My incidentals were a lil over 500; my shipboard credit was 800 So Regent charged me a lil over 1300 Posted as a warning for yall to make sure you check your cruise charge carefully

Re: alert re accounting mistake #36211 02/01/11 08:18 AM
Joined: Mar 2005 Posts: 558 Perinton, NY TedC cruiser
TedC cruiser Joined: Mar 2005 Posts: 558 Perinton, NY	Thanks for pointing out the error That "all-inclusive" is going way too far! We had a $600 plus charge that was in error on a recent Voyager voyage but it was corrected the next day. "Life is far too serious to be taken seriously."

Re: alert re accounting mistake #36212 02/01/11 11:25 AM
Joined: May 2007 Posts: 37 Palm Beach Gdns FL vireya OP cruiser
OP vireya cruiser Joined: May 2007 Posts: 37 Palm Beach Gdns FL	THIS IS THE DETAILS: I just saw on my online Amex bill a debit of $1492.20 dated 1/14/11 My final statement 1/10/11 says debit 1307.23; credit 800 = 507.23 due

Re: alert re accounting mistake #36213 02/01/11 04:20 PM
Joined: Feb 2004 Posts: 7,967 jhp cruiser
jhp cruiser Joined: Feb 2004 Posts: 7,967	Glad it worked as it should. But it is always a good idea to check the interim statements that are sent to the cabins mid-cruise and the night before disembarkation. This last cruise, I had a very large charge on my account from the spa that was not mine. Just got on the phone, and it was corrected and a copy on my door the following day. They have so many hand written tabs to post every night, there are bound to be errors now and then.

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