A question was asked in another Regent forum but no answer came forth.
If a passenger is fully paid and must cancel, with or without insurance, while in the 100% penalty window, does the TA get their commission?
Logic would tell me that since the TA has done all the work....Regent has all the non-refundable money and can now re-book the cruise, the TA should be paid.
Is this how it works and if not, why?
